Mobile Service Administrator - Jakarta

Join TechSolutions Indonesia as a Mobile Service Administrator in Jakarta and play a pivotal role in ensuring seamless mobile service operations for our enterprise clients. You will manage, optimize, and troubleshoot mobile infrastructure, ensuring high availability and performance. This role offers a unique opportunity to work with cutting-edge mobile technologies and contribute to the success of our clients in the dynamic Jakarta market.

At TechSolutions Indonesia, we are a leading provider of IT solutions, specializing in mobile services. Our mission is to deliver exceptional service and support to our clients, helping them leverage the latest mobile technologies to drive their business forward. As a Mobile Service Administrator, you will be part of a team dedicated to excellence and innovation.

In this role, you will be responsible for the day-to-day management of mobile services, including network monitoring, performance tuning, and issue resolution. You will work with a variety of mobile technologies, including 4G/LTE, 5G, and VoLTE, using tools such as AirWatch, VMware, and ServiceNow. This is a great opportunity to gain hands-on experience with these technologies and contribute to the ongoing evolution of mobile services.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize mobile infrastructure to ensure high availability and performance.
• Monitor network performance using tools like AirWatch and VMware.
• Troubleshoot and resolve mobile service issues promptly.
• Conduct regular audits and maintenance of mobile devices and networks.
• Collaborate with cross-functional teams to ensure seamless integration of mobile services.
• Provide technical support and training to end-users.
• Stay updated with the latest mobile technologies and industry trends.
• Participate in project planning and execution to support business objectives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in mobile service administration or a similar role.
• Certifications in mobile technologies, such as Cisco Certified Network Associate (CCNA) or Certified Mobile Network Professional (CMNP), are a plus.
• Strong knowledge of mobile infrastructure, including 4G/LTE, 5G, and VoLTE.
• Proficiency in using tools like AirWatch, VMware, and ServiceNow.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

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