Lead Butler

Moon Village Jaya · 📍 Pontianak, Lainnya · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 21.000.000 – Rp 30.000.000 per month
Moon Village Jaya is seeking a highly organized and detail-oriented Lead Butler to join our team. In this role, you will be responsible for overseeing the daily operations of our hotel, ensuring that all guests have a comfortable and enjoyable stay. The ideal candidate will have excellent leadership skills and a strong understanding of hospitality standards.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the hotel, including housekeeping, maintenance, and guest services.,Manage and train a team of butlers and support staff to ensure high standards of service.,Coordinate with other departments to ensure smooth and efficient operations.,Ensure that all hotel facilities are clean, well-maintained, and ready for guest use.,Handle guest complaints and concerns, ensuring that they are resolved to the guest's satisfaction.,Maintain accurate records of daily operations and ensure compliance with hotel policies and procedures.,Participate in regular staff meetings and training sessions to ensure that all staff are up-to-date on hotel policies and procedures.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a similar role in the hospitality industry.,Proven leadership and team management skills.,Excellent communication and interpersonal skills.,Strong understanding of hospitality standards and best practices.,Ability to work well under pressure and meet tight deadlines.,Fluency in English and Indonesian languages is a plus.,Valid driver's license and reliable transportation.

🛠️ Keahlian

Leadership and team managementCustomer service and guest relationsTime management and organizational skillsProblem-solving and conflict resolutionAttention to detail and quality controlLanguage skills (English and Indonesian)
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