Direct to Consumer (DTC) Manager

Are you a dynamic and results-driven professional with a passion for retail and e-commerce? RCX Recruitment is seeking a Direct to Consumer (DTC) Manager to lead our retail operations and omnichannel strategies in the vibrant markets of Bali. This is a unique opportunity to drive growth and innovation in a rapidly expanding industry. Based in Canggu, you will be at the heart of our retail strategy, working closely with cross-functional teams to enhance customer experience and boost sales.

As the DTC Manager, you will oversee our retail operations, including store management, inventory control, and sales performance. You will develop and implement omnichannel strategies that integrate online and offline sales channels, leveraging tools like Shopify and Salesforce. This role is perfect for someone with a strong background in retail management and a proven track record of driving sales growth in competitive markets.

📋 Tanggung Jawab Pekerjaan

• Oversee daily retail operations, including store management, inventory control, and sales performance.
• Develop and implement omnichannel strategies to integrate online and offline sales channels.
• Leverage retail analytics tools to monitor performance and make data-driven decisions.
• Manage and train retail staff to ensure high levels of customer service and sales performance.
• Collaborate with marketing teams to develop promotional campaigns that drive sales.
• Ensure compliance with retail regulations and best practices.
• Conduct regular market research to identify trends and opportunities.
• Work closely with the finance team to manage budgets and ensure profitability.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in retail management, with a proven track record of driving sales growth.
• Strong understanding of omnichannel retail strategies and experience with tools like Shopify and Salesforce.
• Excellent analytical skills with the ability to interpret retail data and make strategic decisions.
• Proven ability to manage and train retail staff effectively.
• Strong communication and interpersonal skills to build and maintain relationships with customers and stakeholders.
• Certification in retail management or a related field is a plus.
• Fluent in English and Bahasa Indonesia.

🛠️ Keahlian

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